If we have spoken over the phone or had text exchange or perhaps you spoke to me in person and I haven't seen your bike, but it seems the problem is different than what you're describing, I need to assess the bike so I can translate our terms and determine the real issue.
Cancellation Policy
For the smooth operation of this business, it is much appreciated that if you absolutely must cancel that you do so one day in advance for us to accordingly move appointments around. Thanks!
